Client case Hiltermann Lease

Hiltermann Lease strengthens valuation accuracy and portfolio control with JP.cars

A growing financial lease portfolio supported by faster valuations and deeper risk insights

Hiltermann Lease has been experiencing strong growth for several years, especially within its Financial Lease product. That rise in volume introduced new operational and risk management challenges. JP.cars now supports the organisation with real time automotive data, fast scalable valuations and improved visibility of portfolio risk.

 

Growing volumes require better automation and more accurate vehicle data

Ruud van der Star, Manager Contractbeheer and Operations at Hiltermann Lease, explains that the surge in Financial Lease demand created a clear operational challenge. “We have been dealing with growth for several years. With Financial Lease in particular there is a huge boost, and that often means you need to make automation steps. That takes time and it means you face a capacity challenge with your team.”

As volumes increased, so did another risk factor: the expanding vehicle fleet. “You see enormous growth in the fleet itself, which means we need to check much more using data.” Hiltermann Lease therefore began searching for a partner that could help determine residual values more accurately.

Why Financial Lease makes valuation more complex

In traditional operational lease, contract durations are steady and vehicle data is consistent. For used vehicles in Financial Lease, this is different. Ruud explains: “A used car often comes with a very flat description at the dealership. Not the ins and outs of accessories or options.”

Before implementing JP.cars, Hiltermann Lease used public online portals, the same ones consumers use, to determine average values. “Based on that we determined the average value of a vehicle.” Now the valuations run through JP.cars: “It goes fast, it is efficient and we can also value hundreds of cars at once. That gives us far more efficiency and speed when recalculating contracts.”

Data that confirms expert intuition

Ruud describes how the decision making process has evolved. “The decisions we made before were supported by data with a bit of intuition. Now the intuition is confirmed.” Teams use JP.cars at different levels: operational teams analyse values at licence plate level and management and directors use reporting to understand the broader risk profile of the fleet. “The reports show the bigger numbers and the risks for our fleet. It is usable on several levels.”

From market value to trade value: building the bridge together

When a vehicle must be sold, Hiltermann Lease looks first at the trade market, not consumers. “That means trade value, and JP.cars was initially focused on market value.” Both organisations worked together to translate market data into an accurate representation of trade value.
“To compare our values with that translated market value. That is why it delivers for the entire organisation.”

 

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