Privacy policy

Privacy policy JP.cars

Last updated: June 3, 2024

1. Introduction

JP.cars (“we”, “us”, “our”) values your privacy. This policy explains what personal data we collect, how we use it, with whom we share it, and your rights. Applicable to users in the EU—including the Netherlands—this policy complies with GDPR.

2. Data We Collect

• Personal Data You Provide

• Account credentials: name, email, phone, company info (upon demo requests, login, contact forms).
• Communication data: messages, call logs, emails with support or sales.

• Automatically Collected Data

• Usage data: IP, device, browser, pages visited, timestamps, user behavior.
• Cookies & tracking: essential cookies (required functionality), analytics, marketing cookies (with your consent).

3. How We Use Data

• Service delivery: provide platform, authentication, diagnostics.
• Customer support: respond to inquiries, troubleshoot issues.
• Improvements: analyze usage to develop features, optimize performance.
• Marketing (with consent): send newsletters, promotions, events.
• Legal compliance: meet regulatory obligations and respond to legal requests.

4. Legal Basis for Processing

• Contractual necessity: to perform services you request.
• Legitimate interest: improve service quality, detect fraud.
• Consent: for cookies/marketing communications.
• Legal obligation: compliance and security.

5. Data Sharing

• Service providers: cloud hosting, email, analytics (“sub-processors”), bound by NDAs and GDPR.
• Legal requirements: share with authorities if required by law.
• Business transfers: in case of merger or acquisition, data may be shared under confidentiality and used only for due diligence.

6. International Transfers

JP.cars operates in the Netherlands and EU. If data is processed by third parties outside the EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

7. Data Retention

We retain personal data as long as needed:

• Demo/inquiry data: kept until request is completed + 3 years.
• Account and usage data: for the contract duration + statutory obligation period (up to 7 years).
• Cookie data: as long as consent remains valid or until you withdraw it.

8. Your Rights

Under GDPR, EU users have the right to:

• Access, correct, delete personal data.
• Restrict or object to processing.
• Port data to another provider.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

To exercise rights, contact: jp@jp.cars or call +31 20 700 83 15.

9. Security Measures

We implement organizational and technical measures (encryption, access controls, backups) to safeguard your data. Only authorized personnel and processors have access.

10. Cookies & Tracking

On https://jp.cars we use:

• Essential cookies: required for site and login functionality.
• Analytics cookies: measure traffic and usage (Google Analytics or similar).
• Marketing cookies: with consent, used for promotional targeting.

You can manage cookie preferences via the banner.

11. Minors

Our services are for businesses and professionals; we do not knowingly collect data from minors (< 16 years). If we learn we have done so, we promptly erase that data.

12. Changes to This Policy

We may update this policy. We’ll post the revised version on our site and update the effective date. For significant changes, we’ll inform affected users.

13. Contact Us

For questions or data requests:

• Email: jp@jp.cars
• Phone: +31 20 700 83 15
• Address: John M. Keynesplein 1, 1066 EP Amsterdam, North Holland, Netherlands (linkedin.com, jp.cars)